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Privacy Policy

Read our privacy policy below to learn more about Jooper Leads

Effective Date: 1st March 2026

This Privacy Policy describes how Jooper Leads (we, our, or us), a company registered in India, collects, uses, processes, and protects personal data when you use:

  • https://jooperlead.com

(the Platform).

Jooper Leads provides AI-powered solutions including lead management, email outreach automation, campaign analytics, and workflow automation.

Our Terms of Service govern use of the Platform.

1. Scope of This Policy

This Privacy Policy applies to:

  • Website visitors
  • Registered users and customers (the Clients)
  • Personal data processed on behalf of Clients (e.g., leads/prospects)

2. Roles & Responsibilities

  • Jooper Leads acts as a Data Controller for Client account data
  • Jooper Leads acts as a Data Processor for Prospect/Lead data managed by Clients

Clients are responsible for ensuring lawful use of prospect data in their campaigns.

3. Data We Collect

A. Client Data

We collect:

  • Name, company name, job title
  • Email address and phone number
  • Authentication data (including Google OAuth login, where used)
  • Billing and payment details (processed via third-party providers)
  • Campaign data (email sequences, sender accounts, templates)
  • Platform usage data (logs, device info, activity tracking)
  • Communications (support requests, feedback)

B. Prospect / Lead Data (Client-Controlled)

Clients may upload or process:

  • Name, email address, phone number
  • Company details and job roles
  • Engagement data:
    • Email opens, clicks, replies
    • Bounce and delivery status
  • Custom fields and CRM data

Jooper Leads does not independently control this data.

4. Purpose of Data Processing

We process data to:

  • Deliver and maintain Jooper Leads services
  • Enable email campaigns and automation workflows
  • Provide analytics and campaign insights
  • Improve product performance and AI systems
  • Provide customer support
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

5. Email Outreach, Tracking & Warm-Up

Jooper Leads includes:

  • Email campaign execution using connected sender accounts
  • Email tracking (opens, clicks, replies)
  • Email warm-up and sender reputation management
  • Campaign analytics and optimization

Clients are solely responsible for ensuring compliance with applicable laws (such as anti-spam regulations) when conducting outreach.

6. Google Account & Gmail Data

Jooper Leads integrates with Google services in two ways: Google Sign-In (platform login) and Gmail account connection (optional, for sending campaigns).

Google Sign-In (Platform Login)

If you sign in with Google to access Jooper Leads, we request these non-sensitive scopes only:

  • openid — associate you with your Google account
  • email (userinfo.email) — see your primary Google Account email address
  • profile (userinfo.profile) — see your name and public profile information

We use this information only to create or authenticate your Jooper Leads account. Google Sign-In does not access Gmail messages.

Gmail Connection (Optional — Sender Account)

If you connect a Gmail account for email outreach, you explicitly authorize Jooper Leads to request the scopes below. Gmail access is never enabled without your action to connect an account.

Non-sensitive scopes

  • openid — associate your connected Google account with Jooper Leads
  • userinfo.email — identify the connected Gmail address
  • userinfo.profile — display the connected account name in the app

Sensitive scope

  • gmail.send — send campaign and sequence emails from your connected Gmail mailbox on your behalf

Restricted scopes

  • gmail.readonly — read email messages and metadata in your connected mailbox to detect replies, bounces, delivery status, and to display campaign inbox threads

How We Use Google User Data

We use Google user data only to provide Jooper Leads features you request:

  • Authenticate your account (Sign-In scopes)
  • Send outreach emails from your connected Gmail account (gmail.send)
  • Detect and display lead replies in the campaign inbox (gmail.readonly)
  • Track delivery, bounces, and engagement (gmail.readonly)

We do not use Google user data for advertising, and we do not sell Google user data to third parties.

Jooper Leads' use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Jooper Leads' access to your Google account at any time through your Google Account permissions or by disconnecting the sender account within the Platform.

7. Legal Basis of Processing

In accordance with applicable laws (including India's DPDP Act and international standards):

  • Clients: Processing is necessary to perform contractual obligations
  • Prospects: Processed under legitimate business interest (B2B communication by Clients)
  • Compliance: Legal and regulatory obligations

8. Data Storage & Security

We implement industry-standard security measures including:

  • Encryption (in transit and at rest)
  • Secure authentication and access control
  • Infrastructure monitoring and logging
  • Protection against unauthorized access or misuse

Data is stored on secure cloud infrastructure and may be accessed by authorized personnel only.

9. International Data Transfers

Your data may be processed in India and other jurisdictions depending on service providers (e.g., cloud hosting, analytics, email delivery).

We ensure reasonable safeguards are in place to protect such data.

10. Third-Party Services

We use trusted third-party providers for:

  • Payment processing (e.g., Stripe, Razorpay)
  • Email delivery infrastructure
  • Analytics and tracking tools
  • Hosting and cloud services

These providers process data in accordance with their own privacy policies.

11. Data Retention

  • Client Data: Retained during active subscription and for a reasonable period thereafter
  • Prospect Data: Retained as long as managed by Clients
  • Data may be deleted upon request, subject to legal or compliance requirements

12. Your Rights

Subject to applicable law, you may:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact: support@jooperlead.com

13. Do Not Sell My Data

Jooper Leads does not sell personal data of users or prospects.

If you wish to ensure your data is not used in any client campaigns or processed further, you may request restriction or deletion by contacting: support@jooperlead.com

14. Cookies & Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Analytics and performance monitoring
  • Campaign tracking (email opens and clicks)
  • Platform optimization

Users can control cookies through browser settings.

15. Data Security Disclaimer

While we implement strong security measures, no system is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

16. Children's Privacy

Our services are not intended for individuals under 18 years of age.

17. Legal Disclosure

We may disclose personal data if required to:

  • Comply with legal obligations
  • Enforce our terms and policies
  • Protect rights, safety, or platform integrity

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

19. Contact Information

Jooper Leads

  • Email: support@jooperlead.com
  • Website: https://jooperlead.com

© 2026 Jooper Leads. All rights reserved.

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